[1] Adrian Furnham, Personality at Work: The Role of Individual Differences in the Workplace (London: Routledge, 1994) 131, Questia, Web, 12 May 2011.
[2] John B. Miner, Organizational Behavior: Foundations, Theories, and Analyses (Oxford: Oxford University Press, 2002) 143, Questia, Web, 12 May 2011.